DATA PROTECTION POLICIES
INCALPACA TPX SA is a company legally constituted and registered in Peru with RUC No. 20100226813 and registered office at Calle Cóndor No. 100 Urb. Tahuaycani, District of Sachaca, Province and Department of Arequipa; which values and respects the privacy of its clients.
The processing of personal information collected through the Platform is the responsibility of the Company, and is subject to Law No. 29733 –Personal Data Protection Law– and other applicable rules or regulations. The purposes for which this data will be used are limited to the processing of purchase orders and communication with the Client, so that their concerns can be quickly addressed or information related to the brand that may be of interest to them can be provided.
INFORMATION COLLECTED ONLINE
Data collected by automatic means
The information collected online includes that which is collected by automatic means as well as that which is of a personal nature and that the customer enters manually.
The data collected automatically during the use of the Platform will be used for the sole purpose of obtaining statistical information and verifying the correct functioning of the virtual store. Some of these include, for example, the pages that the client views on the website, information about the type of browser, the client's IP address, among others.
The KUNA online store makes use of Google Analytics, a tool that uses temporary files created on each browsing device – called “cookies” – to store information for different purposes. These include knowing the Customer's purchasing preferences –such as recently viewed categories and products– and storing the products they wish to purchase in the shopping bag.
Personal data provided by the client
The Client must register their personal data –in case they had not previously created an account– in order to execute their Purchase Order. The personal information that must be recorded in the registry includes their names and surnames, National Identity Document (DNI)/Immigration Card (CE)/Unique Taxpayer Registry (RUC), gender, date of birth, telephone number, address, district, province and department. These fields may vary depending on the country where the Client resides.
Likewise, and depending on the selected payment method, data such as credit card number, expiration date and verification code may be collected.
Use of Information Collected Online
The collection of information through the Platform has three main objectives:
- Properly process and validate the Purchase Order.
- Establish timely communication with the Client to provide the necessary support in the event of any type of eventuality.
- Keep it updated regarding the products, services, campaigns, offers or other marketing action carried out by the brand.
In order to provide the customer with a secure purchase process, the Company has an agreement with an external provider of online payment services.
The data provided by the client will be shared with the provider for the exclusive purposes of providing the service, which include payment processing and transaction validation through an anti-fraud system, in order to minimize the risk of identity theft. cardholders.
When making a payment under the "Payment with Credit Card" modality, the client authorizes the confidential treatment of the information by the provider. Personal, credit card and purchase data travel encrypted on the network, thus being protected.
The client, by registering their personal data on the Platform, expressly grants their consent to the Company so that they are used for the purposes described in this policy. This information can be edited in order to correctly process future purchase orders.
The client, if he wishes, can stop receiving emails with marketing content from the brand. To do this, you must contact email@example.com. Messages related to the use of the account and/or other administrative notifications may be dispensed with as long as it is deleted, for which the client must communicate this decision by email.
If you have any questions, comments or concerns about the Privacy Policies that regulate the operation of this Platform, the client may contact the Company through the Customer Service line +51 994 056 860 (Monday to Friday from 07:00 a.m. to 5:00 p.m. 00 a.m. - 1:00 p.m. and 02:00 p.m. - 4:00 p.m. and Saturdays from 9:00 a.m. - 12:00 p.m.) or by email to firstname.lastname@example.org